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Welcome to our website. By continuing to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern www.eflowers-sydney.com’s relationship with you in relation to your use of this website & our services.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to www.eflowers-sydney.com and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

Limitation of Liability

It is an essential pre-condition to you using our website that you agree and accept that Eflowers Sydney is not legally responsible for any loss or damage you might suffer related to your use of this website, www.eflowers-sydney.com, whether from errors or from omissions in our documents or information, any goods, or services we may offer or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Amendment of Terms

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website, then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Eflowers Sydney rights and obligations to each other.

Event Terms

The booking of the event date shall not be confirmed until the Deposit is received. We require acceptance of all quotes no later than 7 days prior to your event. This is due to the ordering of stock and staff scheduling purposes. Cancellations of any events less that 7 days prior to an event date are non-refundable in full. Cancellations of more than 7 days prior to your event date may qualify for a refund on those items that have not been purchased by Eflowers Sydney along with delivery and installation. If you fail to make payments to Eflowers Sydney, our services will be discontinued until payment is received. Please note some floral varieties do require a minimum 2 weeks advance ordering from our suppliers/growers. All quotes produced by Eflowers Sydney are valid for thirty (30) days. Full payment of all Events is required seven (7) days prior to event dates. Events are confirmed upon receiving of payment, unless specified by Eflowers Sydney Owner Julie Clarke. All props provided by Eflowers Sydney are the property of Eflowers Sydney and provided on a hire only basis, unless purchased by the customer or client. Eflowers Sydney will collect all hired items, unless specified by Eflowerss Sydney Owner Julie Clarke. If props are to be returned by client, this must occur within one (1) week of Event date. If hired items are damaged by customer or client this will incur additional fees to the value of prop. If collection of hired items occurs outside of business hours, an additional charge will be incurred. Eflowers Sydney reserves the right to photograph all arrangements upon installation and for promotional material use.

Wedding Terms

The booking of a wedding date shall not be confirmed until the Deposit is received. All quotes produced by Eflowers Sydney are valid for thirty (30) days. All weddings require a 20% deposit or minimum $500 deposit upon confirmation. This deposit is non-refundable. Full payment of all Weddings is required two (2) weeks (14 days) prior to Wedding date. If you fail to make payments to Eflowers Sydney, our services will be discontinued until payment is received. If collection of hired items occurs outside of business hours, an additional charge will be incurred in the delivery fees. Eflowers Sydney reserves the right to photograph all arrangements upon installation for promotional material use. Cancellations made within two (2) weeks of Wedding date will result in loss of the complete payable amount. All props or hired items provided by Eflowers Sydney are the property of Eflowers Sydney and provided on a hire only basis, unless purchased by the customer or client. Eflowers Sydney collects all props, unless specified by Owner Julie Clarke. If props are to be returned by the client, this must be occurred within one (1) week of Wedding date.

Copyright, Trademark and Restrictions of Use

This website contains material which is owned by or licensed to Eflowers Sydney. This material includes, but is not limited to, photos, packages, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website. Eflowers Sydney expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Your Privacy

Eflowers Sydney is committed to protecting your privacy. Our secure servers protect all information we receive from our customers. Eflowers Sydney respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth). You may change your details at any time by advising us in writing via email. All information we receive from our customers, is private & confidencial. We do not store personal information or credit card information on our servers.

Exclusion of Competitors

If you are involved in a business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Eflowers Sydney. Eflowers Sydney excludes and does not permit you to use or access its website, www.eflowers-sydney.com, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Eflowers Sydney will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from improper use. Eflowers Sydney reserves the right to exclude and not permit any person from using its website or any of the documents and information contained on it.

Terms and Conditions

Eucalyptus Branch

We pay our respect to the Eora Nation

We acknowledge that we live, work and occupy the land of the Traditional Owners, the Gadigal People of the Eora Nation and pay respects to all Elders, past, present and emerging.

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